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Customer Service Manager |
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Summary: Plano Job Description: Frontline Source Group - temporary staffing and direct hire firm is looking for a Customer Service Manager for our Plano, TX client on a contract to possible hire basis. Responsibilities Supervise customer service support staff ( 2 full-time employees and possibly 1 part-time) Answer calls in high volume call center Assist in the resolution of customer service issues Maintain courteous and business-like customer rapport through strong communication skills and personal effort Recommend changes in customer service programs and procedures to improve ... Category: Customer Service | |